The challenge for a VMware Horizon administrator is that user complaints will simply say that “their virtual desktop is slow” or that the “virtual app is taking time to launch”. As users may be accessing from different remote locations, it is important to track performance by location as well.įigure 4: Determining why the VDI is slow VMware administrators must have ways to measure all of the different facets of a user’s experience. Microsoft Teams) are being used, sufficient bandwidth should be available for the user’s session. When the user interacts with the application, the keystroke lag or screen refresh latency should not be very high. Once the user logs in and when they click on an application (e.g., Microsoft Outlook, Google Chrome, etc.) to launch it, the application should launch within a few seconds. The first impression of the user is based on the speed of the logon process. There are many facets to user experience. VMware administrators need to ensure that user experience remains within acceptable limits. Hence, poor user experience can result in user dissatisfaction, loss of productivity, and direct loss of business revenue. Likewise, if a session gets disconnected abruptly, a user may lose his work completely. A lag of even a few seconds between a key being typed by a user and the character being seen on the screen can be extremely discomforting to the user. Remote access technologies, such as VMware Horizon are extremely performance sensitive. The Horizon Client then forms a protocol session connection through the gateway service, on the Unified Access Gateway, to a Horizon Agent running on a virtual desktop or RDSH server.įigure 1: The VMware Horizon Architectureįigure 3: Different facets of VMware Horizon User Experience The Horizon Client authenticates to a Connection Server through the Unified Access Gateway. The VMware Unified Access Gateway™ is used to provide secure edge services to users. The VMware Horizon Architectureįigure 1 shows the VMware Horizon architecture. #VMWARE HORIZON CLIENT ONLINE WINDOWS#Horizon allows administrators to create and broker connections to Windows and Linux virtual desktops, Remote Desktop Server (RDS)–hosted applications and desktops, Linux-hosted applications, and Windows physical machines. Instant Clones and App Volumes technologies in Horizon enable fast and on-demand delivery of desktops. With PCoIP and Blast Extreme protocols being used, VMware Horizon facilitates delivery of high-end graphics and video content. #VMWARE HORIZON CLIENT ONLINE SOFTWARE#Users can also use a web browser as an HTML client when accessing the Horizon infrastructure from devices on which installing client software is not possible. Using the Horizon Client application installed on client devices, users can connect to the Horizon infrastructure. VMware Horizon (formerly called VMware View) is a leading technology for secure delivery of virtual desktop and applications across private, public, and hybrid cloud environments. In this blog, we discuss the top performance challenges that administrators of VMware Horizon deployments have to tackle. One of the most popular technologies for digital workspaces is VMware Horizon. Over the last year, most organizations have deployed or expanded digital workspaces to support employees working from home.
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